Shipping policy

Shipping Policy

Good Wishes 365 aims to deliver your order in a reliable and timely manner. Below you’ll find important details about our shipping process, timelines, and costs.

Processing Time:

All orders are processed within 1-3 business days. As this is a made-on-demand order, the fullfilment of printing takes 2-5 days. 

Orders are not shipped or delivered on weekends or holidays. 
If there are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, you will be contacted via email.

Shipping Rates & Delivery Times:

Shipping costs depend on product type, order size, and destination and will be calculated and displayed at checkout based on your location. Shipping to USA,  and EU countries In average costs about 5 euros/order. Shipping to Canada in average is 7,50 euros/order, Shipping to Malaysia and China costs in average 12,50 euros/order. 

• International Shipping:
  

  The order fullfilment company of Good Wishes 365 offers international shipping to most countries. Delivery times vary by destination but typically take 7-14 business days. Currently, Good Wishes 365 only sell to products to USA, Canada and Finland.  

  Shipping locally to USA takes 3-6 business days, to Canada 2-4 business days, to countries in Europe 5-7 business days. Shipping to Malaysia takes 6-10 business days to China 4-7 business days. 

  Shipping internationally takes 5-15 business days (e.g. Fullfilment in USA and shipping to Finland) International customers are responsible for any additional customs fees, duties, and taxes that may apply upon delivery.

• Shipping Confirmation & Order Tracking:
  

  Tracking Orders: You can either go to Shop (shop.app/account) or Log in to this page (www.goodwishes365.com) to view all your order details and track your shipment. 

  You will receive a shipping confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

• Customs, Duties & Taxes (for International Orders):
  

  Good Wishes 365 is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (such as tariffs, taxes, etc.) are the responsibility of the customer.

• Shipping Delays:
  

  Occasionally, shipping delays may occur due to factors beyond our control, such as severe weather conditions, customs delays, or courier service disruptions. Please be patient, and Good Wishes 365 will do the best to provide updates as needed.

• Address Changes:
  

  Please ensure your shipping address is accurate and complete at checkout. Good Wishes 365 cannot reroute packages once they have been shipped. If you notice an error after placing your order, please contact us immediately at [email protected].

• Lost or Damaged Packages:
  

  If your package is lost or damaged during shipping, please contact us [email protected] immediately. I will work with the carrier to resolve the issue and ensure you receive your order.

  Good Wishes 365 is not liable for packages lost after confirmed delivery.

• Order Not Delivered:
  

  If your tracking information shows that your order was delivered, but you have not received it, please:

  1.Check with neighbors or household members to see if they received it on your behalf. 
  

  2.Wait 24 hours, as sometimes carriers mark a package as delivered prematurely. 
  

  If your package is still missing, contact our customer service team for assistance.

• P.O. Boxes and APO/FPO Addresses:
  

  Currently ship to P.O. boxes and APO/FPO military addresses using standard shipping methods. Please note that delivery times may be longer for these addresses. You are suggested to use a physical address instead of a PO Box address to ensure smooth delivery.